Returns Policy
48-hour returns
If your item isn't as described, you can return it within 48 hours of delivery — no awkward questions.
48-hour return window
Your return window opens when your order is marked as delivered. You have 48 hours from that moment.
What we accept returns for
- Item significantly different from the listing description or photos
- Undisclosed damage, stains, or defects not mentioned in the listing
- Wrong item received
- Item arrived damaged during shipping
What we don't accept returns for
- Change of mind after purchase
- Sizing issues (please check the listed measurements carefully before buying)
- Minor wear consistent with the stated condition grade
- Returns requested after the 48-hour window has closed
How to request a return
- 01Go to your order tracking page using the link in your confirmation email.
- 02Click "Request Return" and describe the issue. Photos of the problem are required.
- 03Our team reviews your request within 24 hours and emails you a prepaid return label if approved.
- 04Drop off the item at any designated courier point within 3 days of approval.
- 05Once received and inspected, a full refund is issued within 5–7 business days.
Questions?
If you're unsure whether your issue qualifies, contact us before the window closes. Get in touch →